FAQ
About Seattle Fishing Company
Why Choose Seattle Fishing Company?
Why Choose Seattle Fishing Company?
At Seattle Fishing Company, our mission is to provide top-quality, field-tested fishing gear tailored for the Pacific Northwest. We're passionate anglers who only sell what we use, ensuring relevance and reliability. We’re dedicated to offering personalized support, helping customers find the perfect gear for new fishing adventures.
Do you have a physical store I can visit?
Do you have a physical store I can visit?
Our business is exclusively online.
Do you offer gift cards?
Do you offer gift cards?
Yes! If you aren't sure what to get your loved one or friend, a gift card is a perfect choice. Once purchased, you can forward them their digital gift card or print it out to give them. See more about gift cards here.
I want to pick out tackle for a fishing trip, can you help?
I want to pick out tackle for a fishing trip, can you help?
Absolutely! Contact us with details about your trip, and we’ll guide you through a great selection. Include your phone number if you’d like a quick call and personalized shopping list.
Shipping & Delivery
How does shipping work?
How does shipping work?
We ship via USPS (United States Postal Service) to all US locations and Canada. Shipping rates are based on your location and package weight. Once you reach the Checkout Shipping page, you’ll see available options and costs.
Free shipping is available on orders over $100 shipped to U.S. addresses.
How quickly will I get my order?
How quickly will I get my order?
Our goal is to ship out your order the same day you placed it, or at least the next business day. Shipping time estimates are visible at checkout.
Where do you ship to?
Where do you ship to?
We currently ship anywhere in the United States (including Alaska and Hawaii), AFO/APO addresses, and Canada.
Where do you ship from?
Where do you ship from?
All orders are shipped from North Bend, Washington, USA.
Do you ship to international locations?
Do you ship to international locations?
We currently ship only to the U.S. and Canada. International shipping is not available at this time.
Canadian customers are responsible for paying any applicable duties and taxes at pickup.
Note: Fishing rod shipping rates to Canada may be higher than the auto-calculated rate. Please contact us for a shipping quote before purchase.
What happens if I order something that’s out of stock?
What happens if I order something that’s out of stock?
We carefully track inventory, so you won’t be able to pay for or order more than what’s available. No worries about back-orders or paying for out-of-stock items.
Returns & Policies
What is your return policy?
What is your return policy?
Please review our full return policy before placing your order.
Payment & Security
How secure is your payment system?
How secure is your payment system?
All transactions are processed through Shopify using trusted payment methods (Visa, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, and PayPal). Shopify uses the same secure encryption and protection standards as thousands of major online retailers.