Frequently Asked Questions
- How does shipping work?
We ship USPS (United States Postal Service) to all US locations and Canada, shipping rates are based on your location and the package weight. Once you reach the Checkout Shipping page you will be able to view shipping options and cost. Free shipping available on orders over $100 shipped to addresses in the United States.
- Where do you ship to?
We currently ship to anywhere in the United States (Including Alaska and Hawaii), AFO/APO and Canada.
- How quickly will I get my order?
Our goal is to ship out your order the same day you placed it, or at least next business day. Shipping time estimates are visible at checkout.
- Where do you ship from?
We ship orders from North Bend, Washington, USA.
- Do you have a physical store I can visit?
Our business is exclusively online.
- What happens if I order something that is out of stock?
We carefully track inventory and you will not be able to pay for/order more than our available quantity. No worries about backorders or paying for out of stock items!
- What is your return policy?
Please review our return policy here before placing your order.
- Do you ship to international locations?
We are currently shipping to US and Canada locations only, but are working on supporting more international customers and hope to add more countries soon!
- How secure is your payment system?
All transactions are processed through Shopify (VISA, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay, Paypal). The payment system we use has security features used by thousands of online retailers and is extremely secure.
- Do you offer a military discount?
Yes! If you are current or retired military or first responder, please send us a message on our contact page and we will get you hooked up with a discount code.
- I want to pick out some tackle for a fishing trip, but don't know what to use... can you help?
Yes! Feel free to contact us and we can guide you through a great selection. Send us a message with details, and if you add a phone number we will reach out with a quick call and send you a shopping list.
- Do you offer gift cards?
Yes! If you aren't sure what to get your loved one or friend, a gift card is a perfect choice. Once purchased, you can forward them their digital gift card or print it out to give them. See more about gift cards here.